Privacy Policy

BRHND™ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including AI automations, custom databases & UI, business consulting, and custom web applications.

By using our website or services, you agree to the collection and use of information in accordance with this policy. We operate remotely and serve clients across all United States jurisdictions.

2.1 Information You Provide

• Contact information (name, email address, phone number, mailing address)
• Business information (company name, job title, industry)
• Project details and requirements
• Payment and billing information
• Communications and correspondence
• Any other information you voluntarily provide

2.2 Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information
• Usage data and website interactions
• Cookies and tracking technologies
• Referral sources

We use the collected information for the following purposes:

• To provide, operate, and maintain our services
• To process transactions and manage payments
• To communicate with you about your projects and inquiries
• To improve and personalize your experience
• To send marketing communications (with your consent)
• To comply with legal obligations
• To protect our rights and prevent fraud
• To analyze usage patterns and trends
• To provide customer support

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of others
• With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-Out: Opt-out of marketing communications
• Do Not Sell: California residents can opt-out of the sale of personal information (we do not sell personal information)

To exercise these rights, please contact us at the information provided below.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. BRHND SMS Messaging Terms & Consent

BRHND ("we," "us," or "our") offers optional SMS and MMS text messaging (the "Program") to provide updates related to our products, services, projects, and support.

By enrolling in the Program, you agree to the following terms:

10.1 How You Opt In

You may opt in to receive messages from BRHND by:

• Submitting your mobile phone number in an online form on brhnd.com and actively checking an optional box that states your consent to receive text messages; or
• Texting a designated keyword to our toll-free number (if and when provided in our materials); or
• Providing written consent through another clearly disclosed method that references these SMS terms.

Online opt-in must always be optional and must never be pre-checked to meet industry and carrier standards for toll-free messaging consent.

10.2 Program Description & Message Types

When you opt in, you may receive messages such as:

• Service and account updates
• Project or workspace notifications
• Scheduling, reminder, or follow-up messages
• Occasional announcements about new features, services, or promotions from BRHND

Message frequency will vary based on your interactions with us and your use of our services.

10.3 Charges & Carrier Disclaimers

• Message & data rates may apply.
• You are responsible for any charges imposed by your mobile carrier.
• Message delivery is subject to your mobile carrier's network.
• Carriers are not liable for delayed or undelivered messages.

10.4 Opt-Out Instructions

You can opt out of the Program at any time:

• Reply STOP to any BRHND text message to cancel.
• After you text STOP, you may receive one additional message confirming your opt-out, after which you will no longer receive SMS messages from us on that number.

We may also honor other standard opt-out keywords recognized by carriers (e.g., CANCEL, UNSUBSCRIBE), consistent with Twilio and industry standards for HELP/STOP handling.

Opting out of SMS does not affect your ability to use our services or receive non-SMS communications (such as email), which you may manage separately.

10.5 Help & Support via SMS

If you need assistance related to our SMS Program:

• Reply HELP to any BRHND message for basic information; or
• Contact us at: Contact Form

We will provide additional information on how to get help and how to manage your messaging preferences.

10.6 Privacy & Data Use

We collect and use your mobile number solely to send messages as described in this Program and in our Privacy Policy.

• We do not sell or share your mobile number with third parties for their own marketing purposes.
• We retain proof of your opt-in and opt-out status as required by applicable law and industry best practices.

For more details on how we handle your information, including your phone number and messaging preferences, please review our Privacy Policy at: https://brhnd.com/policy.

10.7 Eligibility & Responsibility

• The Program is intended for users in the United States and Canada with text-enabled mobile devices.
• By opting in, you confirm that you are the owner or authorized user of the mobile number you provide and that you are at least 18 years old (or have parental/guardian consent where required).
• You agree to notify us promptly if you change or deactivate your mobile number so we can stop sending messages to that number.

10.8 Consent Not a Condition of Purchase

Your consent to receive SMS messages from BRHND is not a condition of purchase of any products or services. You may decline or withdraw SMS consent at any time and still use our services.

10.9 Changes to This SMS Program

We may update or modify these SMS Messaging Terms from time to time. Any changes will be reflected on this page at brhnd.com/policy, and your continued participation in the Program after changes become effective will constitute your acceptance of those changes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: